Privacy Policy

Effective date: June 2, 2026

Garden Butcher ("Garden Butcher," "we," "us," or "our") operates the website at gardenbutcher.com and provides in-store and online ordering, catering, loyalty, and related services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and your choices.

By using the Services, you agree to this Privacy Policy.

Information we collect

Information you provide directly:

  • Contact details (name, email address, phone number) when you place an order, sign up for our loyalty program or email list, book catering, or contact us.
  • Order and transaction details (items purchased, pickup/delivery information, order history).
  • Payment information when you make a purchase. Payments are processed by our third-party payment processors; we do not store full payment-card numbers on our own systems.

Information collected automatically:

  • Device and usage data (IP address, browser type, pages viewed, referring pages, and similar analytics information) collected through cookies and similar technologies.
  • Location information you provide to select a store or delivery address.

Information from third parties:

  • Order, payment, and loyalty information from the platforms we use to operate the business (for example, our point-of-sale, online-ordering, and marketing providers).

How we use information

We use the information we collect to:

  • Process, fulfill, and communicate about your orders and catering requests.
  • Operate our loyalty program and send transactional messages.
  • Send marketing communications where permitted (you can opt out at any time).
  • Improve and secure the Services and understand how they are used.
  • Comply with legal obligations and enforce our agreements.

How we share information

We do not sell your personal information. We share information with:

  • Service providers who help us run the business (payment processing, online ordering, delivery, analytics, email/marketing, hosting). They may use the information only to provide services to us.
  • Delivery and marketplace partners when you order through them, as needed to fulfill the order.
  • Legal and safety recipients when required by law, to protect our rights, or in connection with a business transfer (such as a merger or sale).

Cookies and analytics

We use cookies and similar technologies to operate the site, remember preferences, and measure performance. You can control cookies through your browser settings; disabling them may affect some features.

Data retention

We keep personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

Your choices and rights

  • Marketing opt-out: Use the unsubscribe link in our emails or contact us to stop marketing messages.
  • Access and deletion: Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. Contact us using the details below and we will respond as required by applicable law.

Children's privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the effective date above.

Contact us

Questions about this Privacy Policy or your information:

Garden Butcher Email: hello@gardenbutcher.com Website: https://gardenbutcher.com

Privacy policy.

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